PiLON
People & Culture



Submitted by: PiLON
Putting People First at PiLON Ltd
Since 2004, PiLON Ltd has been a trusted contractor in the social housing sector, delivering refurbishment, compliance, and planned maintenance services. But it’s our people who’ve truly powered our journey – and our award-winning People Strategy ensures they remain at the heart of everything we do.
People-Centred Growth
Our strategy is built around one goal: attracting, developing, and retaining exceptional talent. It’s fully aligned with our vision to deliver innovative, customer-focused services while building a legacy we’re proud of. The result? A high-performing workforce equipped to meet both today’s demands and tomorrow’s ambitions.
Digital Tools for Real Impact
Everyone at PiLON – from employees to self-employed tradespeople – benefits from our enhanced People Platform. This digital hub provides access to wellbeing resources, recognition schemes like Employee and Site of the Month, and our Employee Assistance Programme, fostering a culture of care and engagement.
Measurable Success
The numbers tell the story. In 2024, we achieved an employee Net Promoter Score (eNPS) of +52 and retained 75% of our workforce. We built a diverse, motivated team that not only drives internal excellence but also contributes to positive change across the housing sector.
At PiLON, putting people first isn’t just a value – it’s a proven strategy. With a 48% year-on-year growth and a £58m turnover in 2024, we’ve shown that investing in people creates long-term resilience, industry leadership, and a culture built to last.
Social Media Channels: LinkedIn: PiLON Ltd