Streamlined Retrofit Management Solution
Retrofit

Submitted by: Ridge and Partners LLP
Client: SNG
Ridge: Digital Innovation for Scalable Retrofit Delivery
Ridge’s Streamlined Retrofit Management Solution is redefining how large-scale housing decarbonisation is delivered. Faced with the challenge of retrofitting around 2,000 properties, Ridge turned to digital engineering to build a flexible, efficient system – one that could transform how retrofits are planned, tracked, and executed at scale.
Technology Built for Purpose
At the heart of the project is a custom-built digital platform developed using Airtable. Unlike generic project management tools, this solution was tailored to meet the specific demands of large-scale retrofits – delivering real-time visibility across teams and enabling faster decision-making, reduced admin, and clearer stakeholder communication.
Smarter Surveys, Faster Delivery
To speed up property assessments and monitor quality, Ridge integrated advanced technologies such as drone-based surveying and thermography. These tools enabled rapid data capture, remote verification of installations, and early issue detection – cutting down on costly revisits and carbon-intensive travel.
A Model for National Decarbonisation
The system’s adaptability makes it highly scalable, offering a blueprint for the 8.5 million homes in England and Wales needing energy upgrades. With its ability to streamline workflows, reduce physical meetings, and track performance in real-time, the platform offers a smarter, cleaner path toward net zero.
By marrying digital tools with practical delivery, Ridge has created a future-ready retrofit model that balances speed, precision, and sustainability – demonstrating the power of innovation in tackling the UK’s biggest housing challenge.
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